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Sunday, 5 April 2020

Coronavirus lockdown: Airtel offers free talk-time, incoming calls to help people

Coronavirus lockdown: Airtel offers free talk-time, incoming calls to help people

Telecom major Bharti Airtel has announced some measures to help low-income group customers impacted by the COVID-19 crisis. Airtel has extended the prepaid packs validity till April 17. Subscribers will continue to get incoming calls on their Airtel mobile numbers even after the validity of their plan is exhausted. Airtel claims it will help over 80 million low-income mobile subscribers.

Airtel will also credit an additional Rs 10 of talk time in the pre-paid accounts of all these 80 million customers to enable them to make calls or send SMS. The offer has been kicked off, and these benefits will be available to users in the next 48 hours.

“These 80 million customers effectively cover all under-privileged households on the Airtel Network. These special measures will particularly benefit migrant workers and daily wage earners who may have been impacted due to the nationwide lockdown to combat COVID-19. All other customers on Airtel’s network are already recharging their accounts using online platforms,” said the company in a release.

“In this difficult hour of fighting off the threat of Covid-19, Airtel is committed to ensuring that all people remain connected without any disruptions. And for this objective, it is critical to take care of the under-privileged daily wage earners of our country, whose lives have been disrupted due to the lock-down,” said Shashwat Sharma, chief marketing officer, Bharti Airtel.

Meanwhile, Airtel has announced free access to its e-book platform Juggernaut Books to support people in staying home during the lockdown. "As India stays at home to support the government's efforts to contain the spread of Covid-19, readers can now access thousands of top books and novels on Juggernaut Books (formerly known as Airtel Books) for free by simply downloading the app (Android/iOS) on their smartphones," Bharti Airtel said in a statement.

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